Shipping and payment

📮 Expected Arrival time

  • In-stock items - Ship out in 3 working days after confirming payment
  • General order - Hong Kong & Macau: About 2~3 weeks , Other countries: About 3~4 weeks
  • Preorder - Please refer to the product information for the estimated delivery date

🔆If your order contains goods with different arrival period, we will send them out together when all items are ready

⚠️As notified by the postal service, mail delivery services from Japan to the United States is delayed starting from March 2024.

Estimated arrival time after shipping from Japan:

  • EMS - around 2 weeks
  • Airmail - around 4 weeks


🚛 Shipping method

Local delivery

    • SF Express (shipping fee to be paid by customer)

Please refer to the following website for SF Express store locations 

    • Surface mail**
    • EC Get (Pick up at Post Office / iPostal Station)
    • Pick up at Whampoa MTR Station, please make an appointment at least one day in advance

**Surface mail is only limited to small items and goods that are not easily damaged, and there is no tracking function. Please note that we will not provide mailing photos before shipping. Customers are responsible for the risk of loss / damage during delivery

International shipping
    • By Japan Post or Hong Kong Post
    • Shipping fee will be charged separately when the goods are ready, according to the size and weight of the package. Welcome to contact us for a shipping estimation


📦About Pick up at Whampoa MTR Station

  • Location: Whampoa MTR Station (Exit CD, you may stay inside the gate)
  • Weekdays 6~8pm, Saturdays or holidays 10am~12 noon

Schedule: usually 3~4 days in a week

After the goods arrive in Hong Kong, we will contact you to arrange pick-up

💡Please make an appointment at least one day in advance


💳Payment method

  • Credit card
  • Payme (local payment)
  • FPS (local payment)
  • Bank transfer (local payment)
  • Paypal (+5% handling fee, orders need to be placed through channels other than the website, please contact us for inquiries )
  • Taiwan Post Office Bank (orders need to be placed through channels other than the website, please contact us for inquiries )

💡If the customer chooses a payment channel that is not directly completed by the website, please provide a screenshot / deposit slip after payment, otherwise your order will not be processed